🚚5. Retaining Your Data and Self

Dear User,

Thank you for your continued trust and support in our services. We understand the importance of safeguarding your data for both you and us. To clarify our data retention policy and provide you with better choices, we would like to introduce the following:

Data Retention Policy:

To ensure system efficiency and user experience, we retain your account data for 90 days after your last login. This includes your personal information, settings, activity records, and other related data on our platform. During this 90-day period, you can log in at any time to keep your data retained.

Self-Deletion of Account Information:

We always respect your autonomy over your personal data. If you wish to delete your account information, you can do so by sending an email to our support team with a deletion request. Please provide your account details in the email for us to verify your identity, and we will complete the deletion process within 30 business days. Please note that once the deletion is completed, your data cannot be recovered, so please proceed with caution.


Protecting Your Data Security:

We have implemented strict measures to protect your data from unauthorized access, modification, or disclosure. We use encryption technology to secure data transmission and have set high standards for data storage security. Your data is only accessed when necessary to ensure maximum privacy protection.

Data Sharing with Third Parties:

We promise not to share your personal data with any third parties without your permission, except when required by law or with your explicit consent. We sign strict confidentiality agreements with our partners and contractors to ensure compliance with our privacy policy.

Stay in Touch:

If you have any questions or concerns regarding account deletion or data retention, please feel free to contact our support team. We will be happy to assist you and address any inquiries you may have.

Thank you once again for choosing our services. We will continue striving to provide you with a safer and more convenient user experience.


ChatBAT Team

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